Privacy Policy

This Privacy Policy describes how Shop 21 Auto Repairs & Body Shop (SHOP 21 LLC) ("Shop 21," "we," "us," or "our") collects, uses, and protects information when you visit shop21autobody.com or contact us for services.

Information We Collect

We collect information you provide directly to us, such as when you request a free estimate, fill out a contact form, or call us. This may include your name, phone number, email address, ZIP code, vehicle information, insurance details, a description of the damage, and any photos you choose to upload.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and similar usage data through cookies and analytics tools.

How We Use Your Information

We use the information we collect to respond to your estimate requests and inquiries, provide and schedule repair services, communicate with you about your vehicle, work with your insurance company on your claim when applicable, and improve our website and services.

How We Share Your Information

We do not sell your personal information. We may share your information with your insurance company when needed to handle your claim, with service providers who help us operate our business (such as hosting, analytics, and communication tools), and with authorities when required by law.

Cookies and Analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information. Depending on your location, you may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA).

Contact Us

If you have questions about this Privacy Policy, contact us at Shop 21 Auto Repairs & Body Shop, 1440 N 4th St, San Jose, CA 95112. Phone: (669) 337-9951. Email: Info@shop21auto.com .